History & Fantasy miniatures for collectors
This Privacy Policy explains in a clear and comprehensive manner how Valahia Miniatures, operated by Silviu Cristinel Gurbanescu, a micro-entrepreneur legally registered in France at 44D Rue Nationale, 57600 Forbach, collects, uses, stores, and protects the personal data of visitors and customers who interact with the website valahiaminiatures.com. Because the trust of our users is essential, this document describes in detail the rights you have regarding your personal information and the measures we take to ensure full compliance with the General Data Protection Regulation (GDPR) and with French data protection law (Loi Informatique et Libertés), under the supervision of the CNIL.
When you browse the website, place an order, create an account, subscribe to our newsletter, or contact us for assistance, we may collect personal data directly from you or automatically through your device. This information may include your name, email address, postal address, telephone number, and details necessary for processing orders and deliveries. Payment information is handled securely by third-party payment processors and is never stored by Valahia Miniatures. During your visit, certain technical data may also be collected automatically, such as your IP address, browser type, device characteristics, pages viewed, session duration, and activity logs generated through cookies or similar technologies. These elements enable the functioning of the website, support security, and help us understand how our visitors interact with our content.
The personal data we collect serves essential operational purposes. It allows us to process orders, manage payments, organize shipments, issue invoices, comply with legal tax obligations, respond to customer requests, and manage your account. We may also use your data to improve our website, enhance functionality, identify technical issues, and refine the overall user experience. If you choose to receive newsletters or promotional messages, your email address will be used exclusively for delivering relevant communications about Valahia Miniatures. You may unsubscribe at any time. At no point do we sell, rent, or disclose your personal data to external parties for commercial gain.
To operate efficiently, we may share personal data with carefully selected service providers involved in hosting the website, processing payments, delivering orders, sending emails, analyzing traffic, ensuring security, or complying with legal requirements. Each provider is bound by contractual obligations aligned with GDPR standards, ensuring that your personal data remains protected and is processed solely within the scope of their assigned tasks. If any service provider is located outside the European Union, we ensure that appropriate safeguards are in place to maintain an equivalent level of data protection.
Our website uses cookies to ensure proper functionality, to maintain your shopping cart, to secure your session, and to facilitate technical operations. Additional cookies may be used for analytics, performance measurement, or personalized marketing. Only cookies essential to the functioning of the website are installed automatically. All other categories require your explicit consent, which is requested via the cookie banner displayed on your first visit. You may modify your cookie preferences at any time using the link provided in the banner or by adjusting your browser settings. Full information on the use of cookies can be found in our Cookie Policy.
We retain personal data only for the duration necessary to fulfill the purposes for which it was collected. Legal obligations may require us to keep certain data, such as invoices or accounting records, for several years under French regulations. Information used for communication or customer service is kept for the time needed to resolve your request. Data processed based on your consent, such as for marketing emails, is retained only until you withdraw that consent. Technical and cookie data are stored according to their respective retention periods. Once data is no longer required, it is securely deleted or anonymized.
Valahia Miniatures applies robust security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), secure hosting environments, limited access controls, internal confidentiality procedures, regular maintenance, and continuous monitoring for potential vulnerabilities. Only authorized individuals acting under strict confidentiality obligations may access personal information, and solely for operational, administrative, or legal purposes.
Under GDPR, you have several rights regarding your personal data. You may request access to your personal information, ask for corrections of inaccurate data, request deletion where legally applicable, restrict certain forms of processing, or object to processing carried out on legitimate interest grounds. You also have the right to receive your data in a portable format and the right to withdraw your consent at any time where processing relies on consent. Should you believe your rights have been infringed, you may file a complaint with the CNIL, although we encourage you to contact us first so that we may address your concerns directly and promptly.
For any questions, requests, or clarifications concerning your personal data or the contents of this Privacy Policy, you may contact us using the information provided on our website. We are committed to responding as quickly as possible and treating every inquiry with the utmost seriousness. This Privacy Policy may be updated periodically to reflect changes in legislation,technological advancements, or adjustments in our internal practices. The date of the most recent update will always appear at the top of this page to ensure full transparency.
